Frequently Asked Questions

What exactly is a payday advance?

A payday advance is a small unsecured loan, usually for $50 to $600, which is designed to meet your financial needs until your next payday. Essentially, you are making out a check for the advance amount, plus a fee, and this check will not be deposited by us until your next pay day. A personal payday advance is a great way to get the money you need without waiting until pay day.

What are the requirements for a payday advance?

The minimum requirements for a payday advance are:

  • You must be at least 18 years of age.
  • Have a job (or other regular source of income).
  • You must have an active open checking account.
  • Currently we are only accepting applications from Michigan residents who live in Genesee County or the surrounding area.

Factors such as income, direct deposit of your pay, past payday loan history and state of residence, may affect the approval of your payday advance. The State of Michigan limits all residents to two open payday advances statewide at any one time and no more than one open payday with any one licensee.

Will I go through a credit check for my payday advance?

In most cases, the answer is no. In some cases we may check a credit database to verify identify, employment or address. We do not use credit criteria for your approval.

Do I need to fax documents to you?

Yes. Once you fill out the payday advance application you will need to fax a copy of your last pay stub or other proof of income, your drivers’ license, a voided check, along with a copy of your last bank statement.

No. Repeat payday advance customers in most cases will not need to fax in documents. In some cases we may need to re-verify income or bank statement and will ask for a specific document.

How long does the approval process take and when will I receive the money?

Generally if all documents are in order the approval decision for payday advances takes about 15-20 minutes (You will be notified via e-mail/fax/phone call). The money from your payday advance will be directly deposited into your bank account the next available business day.

  • If you receive your payday advance approval before 5:30pm EST Monday-Thursday your payday advance will be available the next business day.
  • If you receive your payday advance approval after 5:30pm EST Monday-Friday your payday advance will be available the second business day.
  • Saturday, Sunday and Holidays are not business days.

How do I pay back the money I borrowed on a online cash advance loan?

Repayment of the payday advance will normally be ACH’ed directly from your bank account on the due date of the loan, but you can always send us a money order or certified check if you choose to: Super Cash Pay Day Advance, 1701 N Dort Hwy, Flint MI 48506. Money Order or Cashier's Check Payments must be received by your payday advance due date to ensure proper payment.

Once I become a customer when can I receive another payday advance?

Once your bank account has been debited you will then become a payday advance customer. We will e-mail you a User Name and Password and then you just log into our system and apply for an online payday advance with no faxing necessary. Your online payday advance approval will take less than 15 minutes (by e-mail/fax/phone call) and we will directly deposit the money for your payday advance into your bank account (available the next business day).

Can I extend my payday advance and just pay the interest fee?

No. The State of Michigan does not allow extensions or renewals on payday loans. You may pay any amount down on your payday advance at any time to reduce your total principal and interest. We are regulated by the State of Michigan.

What if I want to prepay my payday cash advance?

You may prepay your payday advance with us at any time prior to the maturity date without penalty. Send us a money order, certified check, cashiers check or deliver cash or cash equivalent to: Super Cash Pay Day Advance, 1701 N Dort Hwy, Flint MI 48506. Funds must be received by the business day before your online cash advance due date to ensure payment in full by the contract maturity date. There is no rebate for early payment.

What if I cannot pay the payday advance back or my ACH debit is declined?

Our payday advance collections department will strive to make every effort to professionally handle each customer. Please refer to our return check policy on your loan documents for payday advances or contact our office for more information.

What is the cost of a payday advance?

The cost of a payday advance from Super Cash is outlined on our Rates page. Please click the Rates tab for full details.

Is my application secure?

Yes, absolutely. The safety and security of your personal information is very important to us. We utilize 128 bit SSL (Secure Sockets Layer) encryption to protect your sensitive information.

Do I have the right to cancel my payday advance? (right to rescind)

You have the right to rescind your payday advance by 5:30pm the day following the disbursement date by authorizing us to debit your account for the amount advanced to you. You may accomplish this by emailing us at or by calling us at 1-888-5SUPER5 (1-888-578-7375) no later than 5:30pm EST on the day following the funds disbursement date. If you have any questions relating to the 'rescission' option please contact us for further information at the e-mail or phone number provided above.

What hours is your service available?

We accept applications 24 hours a day, seven days a week, every day of the year, even holidays. The approval process occurs Monday through Saturday between the hours of 10am and 5:30 pm EST (excepting holidays).